Tips To Use When Acquiring Business Telephone Systems

By Mattie Knight


Telephones are important component of businesses today. For an organization that wants to maintain close communication or to keep touch with their internal and external environment they need to invest in phone systems. Phones are the quickest and easy way of communication to debtors, suppliers, lenders and creditors. Business telephone systems is supposed to be well secured.

Those people wondering the kind of features they require in their phone structure, they should know that only features that bring or add value to your firm that should only be considered. Do not allow a salesperson to convince you into purchasing equipment you do not want. Here are several common characteristics that a person should probably consider.

Auto attendant is the first feature which generally acts as automatic receptionist. It basically takes receptionist place by presenting a list of options to callers. It can even allow callers dial party extension directly. The other feature is conferencing feature which is a feature that offers several extensions to link together enabling callers calling from different places to have a conversation.

If you decide to acquire the VoIP one will have to decide whether they want the VoIP housed at their company premises or probably have the system hosted in cloud. Below are types of phones available today in the market. There is virtual phone service, VoIP, landlines, cloud based VoIP and self hosted VoIP. Below is the explanation of how these phones work.

Automated directory will definitely allow users to search for a staff extension by dialing the first letters of that employee name. These telephones also have voice mail which stores messages in case the employee is not available to take the call. The next important feature is call hold. This is basically the potential to put on hold a call while the employee is on another line attending to other clients.

Link door lock to telephone using door system. There are also several tips one should put into consideration. Too many features and functionality will confuse the users and probably cost much more. Features are good when they can be regularly put to use. Features that cannot be used are not worth pay for. Look at the benefits the features will bring into your organization.

Try and understand the advantages of a certain phone system before purchasing it. Do not allow the salesmen talk you into purchasing a telephone that you have no idea how to operate just because it is the trending and most modern in the market. Buy phone structures that can easily be upgrade. To upgrade in this case means adding extra features to the structure.

But these advanced features will raise the cost of the system making it not ideal for small companies. Such features include remote location characteristic which simply allow connections to offsite small or employee remote offices through internal extension dialing. The other advanced features include follow me or find me and CTI.

The best place to put an extension in an organization are, each office in the organization, conference room, warehouse floor, receptionist and public areas such as waiting rooms, entrance ways and hallways. Business in Vancouver BC know the benefits of utilizing such systems in their organizations.




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